Beginners Guide

Many new online pokies players can feel a buit overwhelmed by playing at an online caisno for the first time. Our beginners guide will help you understand the basics of playing online pokies machines – from the casino download process to making withdrawls, giving you the confidence to start playing today and to hit that jackpot.

download iconCasino Download

Our recommended online casinos all offer players a free software download that enables you to access the casino’s full suite of online pokies.  This process is quick and easy-to-follow, and generally consists of no more than 3 to 4 steps. All you need to click the download button or play now button and the process will begin, with a number of prompts along the way. The casino software for all of our recommended casinos has been independently verified, so you can be rest assured that there’ll be no viruses etc

slot iconSlots Instant Play

An alternative to downloading software casino is to play in Flash mode, also known as Instant Play.  As long as you have Adobe Flash installed on your computer you’ll be able to play at our top casino choices without the need to download software.  Instead, the slots games are available to play directly in your web browser, simply by logging in and clicking the Instant Play or Flash Casino button.

register iconSigning Up For An Account

The process of opening an online casino account is quick and straightforward and usually takes place after you have downloaded the casino software.  There are some small variations in the process from casino to casino, but all will require the following basic information including: username and password, email address, full name and address and acceptance of their Ts and Cs

Account Details: Your home address, email address or mobile number might be used in some cases as part of the verification process, to ensure that the account is being opened by a ‘real’ person.

deposit iconMaking Deposits and Withdrawals

Once you have created an account, you will need to deposit funds before you can begin playing.  Our recommended online casinos offer players a wide variety of deposit methods from credit cards such as VISA to e-wallets and pre-paid cards to bank wire

With the majority of these methods funds are credited to your account immediately (direct bank transfer often being the exception).  Most methods allow you to make deposits free of charge, although some casinos charge for accepting deposits via credit card.

Withdrawal process: When withdrawing funds, requests are often classed as pending for a period of 24 – 48 hours, during which time a withdrawal request can be cancelled, this is to enable you to change your mind.  After this time funds may take between 1 – 5 working days before they are credited to your account, each casino differ with their withdrawl times.  Some payment methods can’t be used for withdrawals, in such a case the casino send a cheque. You’ll also be asked for additional documentation such as proof of identity or address when making a first withdrawal.

games iconWhere To Find The Games

Our recommended casinos are designed to enable players to find the type of online pokie they want to play quickly and easily. In addition, the home pages of each site will usually feature quick links to new or popular games, and so navigation to these pokies is very straightforward. To get started playing the games themselves see our useful glossary of pokies terms. This online pokies tournaments page will give you the right info for where to find the best pokies tournaments!

support iconSupport Options If You Get Stuck

Our online casinos have all been chosen for the high levels of customer support they provide to Australian players. You can expect to find 24/7 online chat with a customer services representative, a toll-free or local call telephone number, a dedicated email address for handling enquiries and a FAQ section on the website.