Casino Room offers a range of games from multiple software developers, giving players the convenience of having all their top favourites in a single place. Having been in business for well over 10 years, Casino Room is an excellent instant play option for Kiwi players who don’t want to download casino software on to their computer’s hard drive.
Unlike many other casinos, Casino Room actually lets players choose from three great welcome bonuses. When you sign up for an account and make your first deposit you can select one of:
- 500% match bonus worth up to $100
- 200% match bonus worth up to $300
- 50 wager free spins on 10 games.
The bonuses keep on rolling for your first five deposits and on each one you get to choose from different match bonuses and amounts or a selected number of free spins.
While this might sound fantastic there is one big drawback and that’s the wagering requirements. At Casino Room you’re required to wager your bonus credit a total of 75x before you can make a withdrawal. The game contributions also work in a different way to most other online casinos, with a limited selection of pokies available that you can play your bonus money on, mostly from NetEnt. Log in to your account to see which bonus games are available.
While this is a generous welcome bonus and the flexibility means there’s something to suit everyone, the wagering requirements mean you’ll need to think carefully when it comes to making a claim. Most players will be better off claiming a smaller bonus that they can actually benefit from rather than going for the full amount and then being completely unable to turn it over.
Games & Software
Casino Room has a great selection of games on offer with around 800 in total, most of them pokies. Thanks to their diverse selection of software providers, you’ll find a great mixture of well-known Microgaming slots and other more indie titles. This is great for anyone who likes to vary it up a bit.
The top progressives are all here, including Mega Moolah and Major Millions, King Cashalot and Treasure Nile. You’ll also find a great selection of video slots including Immortal Romance, Treasure Nile and Jurassic World.
As far as casino table and card games go, Casino Room has roulette, blackjack and a great live casino. The live casino is powered by Evolution Gaming and brings players a selection of roulette, poker and blackjack games all dealt by attractive live dealers from a casino studio.
Casino Room is instant play only and offers the top instant play games from Microgaming, NetEnt, Thunderkick and Yggdrasil Gaming. The games are well organised on the website and easy to find with a search function to help you bring up what you’re looking for instantly. Because there’s no software to download, getting started is as easy as loading up the casino in your web browser and logging in.
Playing at Casino Room from your mobile device is very easy. All you need to do is visit the casino in your web browser and log in with your account details. All accounts are integrated across different platforms so it’s easy to switch between desktop and mobile whenever you like.
The game selection on mobile is not as extensive as the desktop games but you’ll still find enough there to keep you occupied when you’re out and about. It’s mostly slots but there are a few table and card games on mobile if that’s more your speed.
Because it’s an instant play mobile site Casino Room is compatible with the vast majority of mobile devices. Using your existing log in details you can make deposits and withdrawals and claim the same promotions and bonuses as on the desktop casino. Gameplay is fast and flawless as long as you have a reasonable Internet connection.
Casino Room offers a great range of different promotions for their regular players. These are usually available via their social media pages or via your email so it pays to keep an eye on both. Ongoing promotions include free spins, deposit match bonuses, no deposit bonuses and more.
The main promotion at Casino Room is their loyalty club, which takes a unique approach. Rather than the standard points based system, Casino Room offers a loyalty club that is more like a game. Players are given missions that they can choose to accept or not. Successful completion of missions gets you closer to different planets and the rewards that inhabit them.
Missions can be anything from spinning 10 rounds on a particular pokies game or winning five hands of blackjack. Added to this, each time you do anything at Casino Room, even just log in to your account, you gain experience points, which also helps you get closer to the next reward.
- Live chat: Yes
- FAQ: Yes
- Email: email@example.com
- Phone: +1(587) 806-5051
- Customer support hours: 24/7
Casino Room offers 24/7 customer support to its players although unfortunately it doesn’t have a dedicated NZ support line. In spite of this, the customer support agents are pretty good, they respond well and seem knowledgeable about the casino.
Casino Room offers the usual methods for deposit and withdrawal although the selection is not as extensive as you might find at other casinos. Major credit and debit cards are supported along with e-wallets like Neteller and Skrill.
Once you’ve gone through the steps to make a deposit into your casino account your money will be available immediately while withdrawals do take a little longer depending on the method used. Skrill and Neteller are the fastest, with withdrawals processed within 48 hours after a request has been made. Bank transfer will take you up to five days thanks to bank processing times.
Sometimes The Casino Room will ask you to verify your bank details and identity before you can make a withdrawal. This is for security reasons and you will only need to do it once.
Casino Room is a great choice for NZ players who are looking for something a little different. While it might not offer a huge number of bells and whistles, it’s a solid instant play site with a great range of interesting titles and a really creative loyalty program.