Euro Palace is a long established Microgaming casino with an excellent reputation. While it might be a European based casino, in reality Euro Palace caters to players from all over the world, including New Zealand. With local currency accepted, a great welcome bonus and some of the top slot games on offer anywhere in the world, you will love playing here.
The Euro palace welcome bonus is handed out over your first two deposits and will give you up to $500 in bonus casino credit along with 100 free spins. The bonus works as follows:
- 1st deposit: 100% deposit match worth up to $150 + 20 free spins on Wild Orient.
- 2nd deposit: 50% deposit match worth up to $350 + 30 free spins on Win Sum Dim Sum.
You’ll get a further 50 free spins on Bar Bar Blacksheep when you make your third deposit. Each deposit bonus is valid for seven days from the time you make your first deposit so you’ll have to move fast if you’re going to be able to claim the lot.
To receive this bonus you’re required to make a minimum deposit of at least $10 and you’ll have to turn over your bonus amount 40x before you can cash out. You have seven days in which to meet your wagering requirements and claim your bonus amount. This timeframe is fairly tight so be careful how much of the bonus you take.
Game contributions apply when you’re turning over a welcome bonus – slots and parlour games count 100% towards your wagering requirements so you’ll want to stick with them as much as possible. Table poker and casino war contribute 20% and the rest of the games are pretty much negligible if you’re going to have any hope of withdrawing your bonus.
Overall this is a good welcome bonus with reasonable wagering requirements but the timeframe of a week is a little tight in which to meet them. If you’re prepared to play a lot of slots though you might be able to manage it.
Games & Software
Euro Palace is a Microgaming casino with over 500 games on offer, most of them slots. You’ll find something to suit every possible taste and style here from simple three and five reel slot games all the way up to the massive progressive pokies like Mega Moolah and Major Millions.
Themed slot games feature heavily here and you’ll find some big name games like Jurassic World, Thunderstruck II and Halloween. Whatever you’re into when it comes to TV shows and movies there’s almost certainly a game for you here.
Table and casino game fans won’t be left out either with blackjack, roulette, baccarat, poker and video poker all available in many different variations. There’s even a live casino powered by Evolution Gaming, offering blackjack, roulette and a few different poker styles.
Players at Euro Palace have the choice of downloading the casino software or playing via their browser and if you want to access the full range of games you will need to download the casino software to your computer desktop. This is a very easy process and once you’ve done it the casino will be right there whenever you need it, ready to play at the click of a mouse.
If you prefer the instant play version or you are not able to download and install anything on to your computer, don’t worry. There are still hundreds of games available at the Flash casino and the favourites are all there. Whatever platform you’re playing on, you’ll find Euro Palace easy to navigate with the games categorised along the top.
Euro Palace has a mobile optimised site that’s available directly through your browser. There’s no need to download an app and the mobile casino is compatible with most platforms including iPhone, Android, BlackBerry and Sony devices.
The game selection available on mobile is somewhat limited – you can see which games are on offer for mobile when you browse the desktop site by looking for a mobile icon next to them.
The good news is that as a mobile player you get access to all the promotions and bonuses that are on offer for desktop players, and it’s easy to move money in and out of your account using the same payment methods. You can log in with your existing account details and check your balances, make deposits and withdrawals and play your favourite games seamlessly from the palm of your hand.
Players at Euro Palace will be lucky enough to get plenty of great ongoing promotions. You will be notified of these promotions in your casino inbox so make sure you keep an eye out. Some of their regular offers include deposit match bonuses, free spins, prize giveaways and more.
As well as their ongoing promotions, everyone who plays for real money at Euro Palace will be added to the loyalty program. Through this program you collect loyalty points each time you make a real money wager on a game. These points build up until you get at least 5,000 of them, at which time you can exchange them for cash with no wagering requirements attached. Best of all, when you sign up with Euro Palace you get a boost of 2,500 points to start you off.
- Phone: 0800 449 767
- Live chat: Yes
- Email: Via website
- Skype: Yes
- Customer support hours: 24/7
Euro Palace has excellent customer support with agents available 24/7 and a dedicated, English speaking New Zealand support line. The number of options for getting in touch is fantastic and while there is no FAQ section, it’s so easy to reach someone if you need to, the lack of FAQ doesn’t really matter.
Euro Palace has one of the most extensive ranges of payment methods you’ll find anywhere although it’s a shame they don’t offer PayPal or POLi. Still, with everything from Visa and MasterCard through to Neteller, Skrill and Paysafecard along with plenty more, you’ll have no trouble finding a method that suits. Euro Palace also accepts NZ dollars, which makes it a good choice for Kiwi players.
Making a deposit is easy and straightforward and the funds will be available pretty much immediately for most methods. Be aware that not all deposit methods can actually be used for withdrawals so you may need to nominate another withdrawal method or suffer the long wait for a cheque to arrive.
Euro Palace is not the fastest when it comes to withdrawals so you’ll need to be patient. E-wallets are the quickest and they take at least 48 hours while credit and debit cards are around three to five days. You may need to verify your account before your first withdrawal and this will add to the timeframe.
Euro Palace is a well-established, reputable casino with a great selection of Microgaming pokies. They cater well to Kiwi players with NZ Dollars and a good range of promotions and banking methods. While their mobile casino isn’t anything to write home about, Euro Palace is a good solid all round casino that has a lot to offer its New Zealand players.