100% up to $1600
Why Should You Play
  • $1600 welcome bonus
  • Hundreds of slots
  • Great mobile casino
Payment options
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Jackpot City

Jackpot City is a tried and tested online casino that operates worldwide. Started in 1998, Jackpot City has been around almost as long as online casino gaming and it has a wide following and a fantastic reputation, catering well to its Kiwi players among others.


Welcome Bonus

Jackpot City offers a generous welcome bonus where new players can get a total of $1600 in bonus money over their first four deposits. The Jackpot City bonus works like this:

  • 1st deposit: 100% deposit match up to $400
  • 2nd deposit: 100% deposit match up to $400
  • 3rd deposit: 100% deposit match up to $400
  • 4th deposit: 100% deposit match up to $400

To be eligible for this promotion you need to make a qualifying deposit of $10 or more and claim your bonus within seven days of opening your account. The wagering requirement for this bonus is 50x and only includes the bonus amount and not your initial deposit.

When you’re playing through your welcome bonus it’s important to be aware that there are some game restrictions involved. These restrictions will impact the games you can play to meet your wagering requirements. Not all games contribute an equal amount when you’re turning over your bonus so you will need to choose wisely if you want to clear it as soon as possible. The game contributions at Jackpot City are:

  • Slots, Keno and Scratch Cards: 100%
  • Video Poker, Roulette, Blackjack and Casino War: 8%
  • Classic Blackjack, All Aces Video Poker, All Jacks or Better Video Poker: 2%

No other games can be used to meet your wagering requirements and because of the minimal contribution of table and card games you’ll want to stick with slots.

This is a very generous welcome bonus in terms of the amount of bonus money provided but the wagering requirements are pretty high at 50x. If you’re a frequent slots player you will probably be able to benefit from this bonus but if not, you’ll want to think carefully before you take the maximum amount.

Games & Software

Jackpot City is a Microgaming casino so that means you’ll find a great selection of some of the top casino games here and hundreds of the best online pokies games. Microgaming is well known for their fantastic slot games, especially their huge jackpot progressives so Jackpot City definitely has the potential to live up to its name if you get lucky.

There are over 450 games on offer at Jackpot City, most of them slots. You’ll find some of the top Microgaming classics here including Mermaids Millions, Thunderstruck 2, Tomb Raider and Treasure Nile. Players can also choose from a great range of progressive jackpot games including Mega Moolah, Major Millions, King Cashalot and Cash Splash.

It’s not all about pokies here, though. Jackpot City also offers a strong range of table games and casino games including multiple versions of roulette, blackjack and baccarat. They have a great live dealer option too for anyone who’s after a bit of real life casino action. Here you can find blackjack, baccarat and roulette on offer with glamorous real life dealers and generous jackpots.

Finding the games on the website is easy – it’s very well laid out and intuitive with game types listed on a tab at the top as well as along the bottom. There’s also a handy search function so you can type in the name of the game you’re looking for and go straight there.

To access the games at Jackpot City you have two choices – either download the casino software to your computer or play via your browser at the instant play version of the site. The download platform offers a great selection and number of games but there is still plenty to keep you entertained on the instant play platform and you can’t beat the convenience of just going to the site and getting started.


Jackpot City offers an excellent mobile site with a good selection of games, mostly pokies, for players to enjoy when they’re out and about. The mobile casino has a smaller selection of games than the desktop version but it does offer many of the main favourites including Mega Moolah, Mermaids Millions, Tomb Raider and Hitman. There is also a good range of casino and table games available on mobile so there’s plenty to do when you’re stuck on the bus or waiting in line at the post office.

The mobile casino is browser based and it works on most smartphones and tablets including iPhones, Android, Blackberry and Windows phones. There’s no need for an app, all you need to do is visit the Jackpot City homepage in your mobile device’s browser, log in and you’ll be up and running.

Because your account is integrated across different devices you can easily make deposits and withdrawals, claim promotions and perform all your usual account functions. Whatever you do on your mobile will be effective across all different platforms so switching between devices is quick and painless.


Jackpot City offers a great many promotions to its regular players and these change with different seasons and events. Here are some of the promotions they have on offer for their players at the moment:

  • Weekly, daily and monthly promotions: Keep an eye on your inbox to find out about the latest great deals and offers. Jackpot City runs regular promotions on a daily, weekly and monthly basis. Most of them are themed according to the time of year or seasonal events and you can get everything from free spins, cash bonuses, prize giveaways and more.
  • Match bonuses: If you play regularly at Jackpot City you could be lucky enough to pick up a match deposit. The casino offers regular reload bonuses along with other match bonus type promotions depending on player activity. The more you deposit and wager the more you can get.
  • Loyalty program: Like most other decent online casinos, Jackpot City has a loyalty program to reward its players for regularly making deposits and real money wagers. The more you wager the more points you will earn and once you have enough points collected you can redeem them for real casino cash.
  • VIP rewards: If you’re a high roller you can expect the royal treatment at Jackpot City. The VIP club is by invitation only and you get access to special offers including free spins, bonuses and credits along with exclusive promotions just for you.

Jackpot City really does take care of its regular players – more so than a lot of other online casinos.

Customer Support

  • Phone: 00-800-1515-1516
  • Email: support@playersupportcenter.com
  • Player support hours: 24/7

Support at Jackpot City is excellent and they have a dedicated number of New Zealand players. Calls to customer service from landlines are free of charge while you may incur costs when calling from a mobile.


Jackpot City has a great range of banking options for their New Zealand based players including credit and debit cards, bank transfer, e-wallets like Skrill, PayPal and Neteller, and prepaid cards including Paysafecard, Webmoney and EntroPay.

Making a deposit is very easy at Jackpot City. Just choose your deposit method at the banking tab and follow the prompts. With most methods you will find your funds available immediately so you can get started right away. When it comes to withdrawals, Jackpot City is generally fast and hassle free. Your withdrawal will be processed in 48 hours or more – some payment methods take longer than others thanks to bank processing times.

There are no fees for making deposits or withdrawals from the casino side although be aware that your credit card provider or bank may charge a fee for your transactions. The minimum deposit is $10 and Jackpot City accepts NZD, which means you don’t have to mess around converting currency.


The fact that Jackpot City has been around for so long is testament to its excellent customer service and fantastic games. This is a great online casino for players of all different levels although to get the most from the welcome bonus you will probably need to play a lot of pokies. As a New Zealand player you’ll be well catered to here, which makes a nice change from a lot of the top online casinos that lump the NZ players. Overall, we would highly recommend this casino for players in New Zealand.