Platinum Play is part of the Fortune Lounge group of casinos. Fortune Lounge casinos are well known for their excellent welcome bonuses, fantastic range of Microgaming slots and commitment to customer service and Platinum Play is no exception. Catering to players from all over the world, Platinum Play is a great choice for Kiwi pokies fans.
Platinum Play offers a welcome bonus of up to $1000 along with 100 free spins for new players who sign up for an account and make a deposit of at least $10.
The Platinum Play welcome bonus is spread across your first five deposits:
- 1st deposit – 100% match bonus up to $200
- 2nd deposit – 100% match bonus up to $200
- 3rd deposit – 100% match bonus up to $200
- 4th deposit – 100% match bonus up to $200
- 5th deposit – 100% match bonus up to $200
The free spins can be used on Bridesmaids, Dragon Dance, Wild Orient, Bikini Party and SunTide. All you need to do to claim this bonus is make your deposits and your funds will be automatically credited to your account.
The wagering requirements here are a very reasonable 40x and like most online casinos different games make a different contribution:
- Slots and parlour games – 100%
- Table poker and casino war – 20%
- Texas Hold’em Bonus Poker, Wheel of Riches, Roulette games, Sic Bo, Video Poker, Baccarat, Craps, Blackjack – 10%
- Classic Blackjack and All Aces Video Poker – 2%
Overall, this is an excellent welcome bonus that’s tailored mostly towards slots players. The bonus amount is generous and the wagering requirements are reasonable. The free spins thrown in sweeten the deal and give you an extra way to test out the casino without any risk.
Games & Software
Platinum Play has over 700 games on offer, all from the award winning Microgaming platform. Microgaming is particularly well known for its fantastic range of pokies, especially progressives, and you’ll find all the top hits here along with a few others.
If you’ve got your eyes on a big prize, take a spin on Mega Moolah or Major Millions. These progressive pokies have jackpots in the millions of dollars. Or you can try some of the fantastic themed video slots including Jurassic World, Tomb Raider and Thunderstruck II.
There’s also a good range of casino and table games available here including blackjack, roulette, poker and baccarat. There’s no live casino at Platinum Play, which is a shame, but you’ll find plenty to keep you occupied, regardless.
There are two different choices when it comes to Platinum Play. You can either download the casino software to your desktop computer and access the full range of games, or you can go directly to the instant play casino in your web browser and play at their flash casino. This has a slightly more limited selection of games but you’ll still find hundreds on offer here including all the main favourites.
Overall, Platinum Play is very easy to navigate and you can find what you’re looking for by browsing the categories at the top of the page. Unfortunately there’s no search function which means it might take a little longer if you’ve got a specific game in mind but once you find one you like you can ‘favourite’ it and it will be saved to a separate section for easy access next time.
Platinum Play offers a great mobile experience for its players, with their mobile casino accessible via your device’s browser. There’s no need to download any apps here, you can just load up and go and the mobile site is compatible with virtually any reasonably up to date device.
While the selection of games on offer via mobile is somewhat smaller than the desktop offering, the top games are represented well. The mobile selection is mostly slots based but there are a few table and card games to round out the choices.
What’s great about the mobile casino is that you can still access the same welcome bonus as the desktop site. If you log in with your existing account details or sign up for a new account at the mobile site (as long as you haven’t already claimed your welcome bonus) you’ll get the full $1000 bonus.
With the ability to integrate your account across different platforms you can still access all the same payment methods from your mobile, make deposits and withdrawals and claim promotions and bonuses. It might not be the best and fanciest mobile site around but it’s very usable and will suit players who want to supplement their desktop play with a few mobile spins here and there.
Platinum Play runs a number of regular monthly and weekly promotions depending on your level of play. You’ll be notified of all the latest promotions via your email inbox so make sure you keep an eye on it. Players at any of the Fortune Lounge casinos also get access to the Fortune Lounge cruise, which is a luxury gambling holiday. You can win tickets by playing and wagering regularly.
One of the top promotions at Platinum Play is their VIP program. Entry to this program is by invitation only and once you’ve qualified you will get your own personal host and access to a great many exclusive events including five star hotels, restaurants and more.
- Phone: 0800 449767
- Email: via website
- Skype: Yes
- Live chat: Yes
- Customer support hours: 24/7
The customer support at Platinum Play is excellent with responsive agents and a dedicated NZ telephone number. It’s also available 24/7, which is great if you should have a problem late at night, you’ll know there’s always someone on the end of the phone to help.
As you would expect from a world-class online casino, Platinum Play offers a range of ways to move money in and out of your casino account. These include credit and debit cards, Neteller, EcoPayz, Skrill, bank transfer and even cheque. Unfortunately they don’t offer POLi or PayPal but there’s enough selection that you should be able to find something to suit you.
Deposits are available through a number of different options and they are generally processed immediately so you should find the money in your casino account straight away. The minimum deposit amount is $20 per transaction.
All withdrawals go through a 24-hour pending period before they are released. Once this period is up your money will be in your account within one to three days for most methods.
Because Platinum Play does accept NZ currency you won’t have to worry about exchanging your money or being hit by currency exchange fees.
Platinum Play is an excellent choice for Kiwi casino players, especially pokies fans. With a huge selection of fantastic games, top progressive slots, player friendly promotions and great customer service you can’t go wrong playing here.